80 % of the visitors adopted "Cancel Protection" at the "Roppongi Rakurai" of foreign visitors, promoting the input of card information at the time of booking, and aiming for an unauthorized cancellation eradication of about 100 people a month.

Category: Product service

Release issuance company: Vesper Co., Ltd.

Otokai Restaurant Net Reservation / Customer Management System "Tablesolution" Overdo Restaurant Online Reservation / Customer Management System "TableSolution" (Table Solution) Co., Ltd. (Headquarters: Chuo -ku, Tokyo, representativeDirector: Yu Taniguchi, hereinafter referred to as unauthorized cancellation, the table solution and credit card payment function "Cancel Protection" will be "Roppongi Furnace Railway" (Operated: On -Side International Co., Ltd., Headquarters: Tokyo.We are informed that it was adopted by Minato Ward, CEO: Kaoru Watanabe).In the recent food and beverage industry, "unauthorized cancellation dotacan", which does not come to the store even after the reservation time or even calls the phone number at the time of acceptance, has become a serious problem.At present, there is no solution even if various measures such as calling a telephone contact from the restaurant to confirm the visiting the store just before the reservation date or setting a cancellation fee is performed.In "Roppongi Rakabata", there have been more than 100 people in one month, and about three people on average on average, so we really want to visit the store as well as the loss of opportunities.It was difficult to make a reservation for customers.The table solution was considered to solve this problem.I was introduced to the articles published by Mayako Sumiyoshi (Palace Hotel Tokyo Chief Concella, the current President of Le Credor Japan, a world network organization of Hotel Concierge, a world concierge world network organization.Until now, "Roppongi Rakabata", which has been consistently managing reservations in the paper ledger since its inception, has been switched to "table solution" that reservations and customer management on the Internet, and credit card information at the time of online reservation.We have introduced "Cancel Protection" that can be acquired and can do without permission cancellation Dotacan.By further accelerating the spread of "cancellation protection" to restaurants, Besper will contribute to the elimination of unauthorized cancellation of reservations in the food and beverage industry and further improvement and diffusion of Japanese food culture in the world.◆ Credit card payment function "Cancel Protection" is "Cancel Protection" is a credit card payment function at the time of online reservation that can be used for free and monthly fixed costs for "Table Solutions" stores.By making credit card information entry at the time of reservation, you can request a cancellation fee when you cancel, which is effective in avoiding losses and unauthorized cancellation.In addition, since payment can be completed at the time of online reservation, the user has no need to accounting on the day of the reservation, which leads to improvement of users' convenience (when set up a payment completion plan at the time of reservation).If it is a store that introduces table solutions, you can make a reservation and payment of restaurants from anywhere, 24 hours a day, so that you can make reservations from Japan as well as foreign tourists visiting Japan (inbound).I am.Currently, "Cancel Protection" is a full -reservation of Hokkaido Niseko, a French restaurant "KAMIMURA", "Sushi Kazutama" in a luxury hotel in Kyoto, and a tripAdvisor Tokyo Gourmet Spot Ranking "Ise Sayoshi".It has been introduced more than 75 stores.◆ "Cancel Protection" Utilization Pattern Pattern The pattern at the time of acceptance of reservations, you can select two patterns, "advance payment" and "trust (provisional)".◎ Preliminary payment: There is no need to pay on the day of the store to complete the payment at the time of booking.(Excluding additional parts on the day.) ◎ Credit (provisional pushing): This pattern is to only acquire card information at the time of booking.You can request a cancellation fee when unauthorized cancellation or dotacan occurs.As for the payment, as in the case of regular reservations, you will be at the store on the day of the store.◆ What is Roppongi Rakabata? Ropabe -baked is considered to be the birthplace in Sendai City, Miyagi Prefecture, and at the end of the hearth in front of the guest, baking seafood and vegetables on a charcoal fire, long shamogi (excavated (excavated.It features a style that offers dishes in Bela)."Roppongi Rakabata" is a popular restaurant that protects the traditional style and provides ray -grilled roast.Reviews spread between "a shop that should be visited if you go to Japan" and foreign visitors, and now 80 % of visitors are foreigners.A wide range of guests, from foreigners living in Japan to foreign guests who came to Japan in honeymoon, Hollywood stars and wealthy people in each country.Location: 4-4-3 Roppongi, Minato-ku, Tokyo, Kyowa Building Nishidate 1F Business hours: 17: 00-23: 00.Roppongi -Furnace.COM/Reservation page: https: // www.tablecheck.com/shops/Roppongi -Furnace/reserve■株式会ベスパーについて■「最高のレストラン体験を実現するためのプラットフォームを創る」ことを目的とし、グローバルスタンダードを指向する越境飲食店ネット予約・顧客管理システム「テーブルソリューション」を開発、世界中に提供しています。社内共通語は英語、世界各国から優秀なメンバーが集まり（2017年9月15日現在、12ヵ国）、業界のイノベーターとして常にマーケットをリードしています。クライアントには、世界中に展開する大手グローバルホテルチェーンや有名星付きレストラン、老舗割烹や複数店舗展開をする人気飲食店など、厳しい水準と高い信頼性を求める一流の飲食企業・レストランが名を連ねています。今後も、日本国内のみならず世界を舞台にグローバルな事業展開を進めてまいります。■会社概要：株式会社VESPER■代表者：谷口 優所在地：東京都中央区銀座2-14-5 第27中央ビル4F設立年月：2011年3月資本金：3億2151万8110円（資本準備金を含む）事業内容：レストラン・飲食店の予約・顧客管理、ネット予約の一元管理・在庫管理、 集客ソリューションなど、トータルマネジメントを実現するクラウドサービス「TableSolution」の開発・提供。URL： http://www.kk vesper.jp/TableSolution: https: // www.TableSolution.com/tablecheck: https: // www.tablecheck.COM/Corporate Press Release To PRTIMES Top

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